ONNE.MARKETING — Legal
ToU / ToS
Last updated: July 28, 2026
ToU — Terms of Use
Article 1 — Purpose and Scope
These Terms of Use ("ToU") govern access to and use of the ONNE SaaS platform ("Platform"), published by ONNE.MARKETING, accessible at www.onne.marketing.
The Platform is a strategic decision-support tool for entrepreneurs, solopreneurs, content creators and small business owners. It offers: market idea validation (Reality Check), marketing strategy building (Magic Brief), an AI copilot (VECTOR), competitive monitoring and analysis (X-Ray), keyword research, and strategic report exports.
Using the Platform constitutes full acceptance of these ToU.
Article 2 — Account Creation and Access
Access requires creating a user account via email/password or Google OAuth.
Users agree to: provide accurate information; keep it up to date; keep login credentials confidential; not share access with third parties.
Each account is strictly personal. Creating multiple accounts to circumvent free-plan limits is prohibited.
ONNE.MARKETING may suspend or delete accounts providing false information or violating these ToU.
Article 3 — Plans and Access Limits
The Platform is available on different plans, each with a distinct feature set and daily AI credit quota:
— CLARTÉ (free): access to market validation tools (Reality Check, Keyword Research). 10 AI credits/day. Strategy building (Magic Brief) and VECTOR copilot are not available on this plan.
— ESSENCE (paid): full strategy generation (Magic Brief), VECTOR copilot, market and competitive analyses. 50 AI credits/day. Limited to 1 active strategy and 1 workspace.
— EXPANSION (paid): extended features, up to 5 active strategies, 3 workspaces, up to 10 members. 500 AI credits/day.
— EMPIRE (paid): unlimited strategies, workspaces and members. Advanced multi-brand management.
AI credits are daily consumption units enabling AI features (content generation, analyses, VECTOR chat, exports…). They reset at midnight UTC daily. Unused credits do not roll over. Credit costs: Magic Brief 10, X-Ray 8, Keyword Research 7, VECTOR message 20 (50 with web search/vision), report export 2–10 depending on type.
ONNE.MARKETING reserves the right to evolve plans, quotas and features. Changes will be communicated to active users by email with reasonable notice.
Article 4 — Artificial Intelligence and Result Limitations
The Platform uses AI models (OpenAI GPT-4o, GPT-4o-mini) to generate strategic content, market analyses, recommendations and VECTOR responses.
Users acknowledge that: AI-generated content is strategic guidance, not certainty; results depend on the accuracy and completeness of user-provided inputs; ONNE.MARKETING cannot be held liable for business decisions made based on Platform recommendations.
Viability scores, potential estimates and competitive analyses are estimates based on available data. They are always labelled as 'estimates' and never presented as guaranteed predictions.
Web searches via VECTOR or X-Ray use SerpAPI to access public data. ONNE does not guarantee the completeness or currency of such data.
Users are solely responsible for the use of generated content, including compliance with applicable law.
Article 5 — User Content and Intellectual Property
Users retain full intellectual property ownership of data and content they input on the Platform.
By submitting content, users grant ONNE.MARKETING a non-exclusive, worldwide, royalty-free licence to process that content solely to provide the service (strategy generation, AI analyses, display to the logged-in user). This licence does not cover use for AI model training without explicit consent.
AI-generated content based on user inputs (strategies, analyses, reports) is made available to the user. ONNE.MARKETING claims no copyright over such generated content.
All elements of the Platform itself (interface, algorithms, code, feature names, design) remain the exclusive property of ONNE.MARKETING.
Article 6 — Personal Data
ONNE.MARKETING processes personal data in accordance with the GDPR. The full policy is available in our Privacy Policy accessible from the Platform footer.
In brief: we collect only data necessary for the service; passwords are stored as bcrypt hashes; payment data only flows through Stripe; VECTOR messages are transmitted to OpenAI for AI processing; users have rights of access, rectification, deletion and portability (contact: contact@onne.marketing).
Article 7 — Prohibited Conduct
It is prohibited to use the Platform to:
— Circumvent security measures, access third-party accounts, or scrape Platform data without written authorisation.
— Generate illegal, defamatory, obscene, hateful or third-party rights-infringing content.
— Use AI features to create fraudulent or misleading content.
— Resell, rent, sub-licence or transfer Platform access to third parties without ONNE.MARKETING's authorisation.
— Reverse-engineer, decompile or attempt to reconstruct the Platform's source code.
— Submit inputs containing third-party personal data without an adequate legal basis.
Violations may result in immediate account suspension, without prejudice to legal proceedings.
Article 8 — Availability and Maintenance
ONNE.MARKETING aims to provide 24/7 availability. Interruptions may occur for maintenance, updates, or reasons beyond our control (force majeure, third-party infrastructure failure).
The Platform's dependence on third-party services (OpenAI, SerpAPI, Stripe, Neon, Replit) means their unavailability may temporarily affect certain features.
Service interruptions exceeding 24 consecutive hours attributable to ONNE will entitle paying users to request a proportional credit, as set out in the Terms of Sale.
Article 9 — Liability
The Platform is provided 'as is'. ONNE.MARKETING is not liable for: business decisions made based on generated content; data loss resulting from user error; indirect damages (lost profit, loss of customers); malfunctions resulting from non-compliant use.
ONNE.MARKETING's total liability is limited to amounts actually paid by the user over the preceding 12 months.
Article 10 — Amendments and Termination
ONNE.MARKETING may amend these ToU at any time, with at least 30 days' notice to active users for material changes. Continued use after notification constitutes acceptance.
Users may terminate their account at any time via Settings or by emailing contact@onne.marketing. Termination ends Platform access. Data is retained per the Privacy Policy and deleted on request.
Article 11 — Governing Law and Disputes
These ToU are governed by French law.
Disputes should first be addressed to ONNE.MARKETING (contact@onne.marketing). Failing amicable resolution, parties may use consumer mediation (EU Directive 2013/11/EU). Unresolved disputes are subject to the exclusive jurisdiction of French courts.
ToS — Terms of Sale
Article 1 — Purpose and Parties
These Terms of Sale ("ToS") govern the commercial relationship between ONNE.MARKETING ("ONNE") and any person ("Customer") wishing to subscribe to a paid plan on www.onne.marketing.
Article 2 — Plans, Pricing and Billing
Available paid plans:
— ESSENCE: €39 incl. tax/month (launch price, subject to change). Includes full strategy generation (Magic Brief), VECTOR copilot, market and competitive analyses, 50 AI credits/day, 1 active strategy.
— EXPANSION: price to be communicated upon effective launch. Not yet available for subscription.
— EMPIRE: price on quote / framework agreement. Not yet available for subscription.
Prices are in euros including applicable taxes. ONNE reserves the right to change prices with at least 30 days' notice. Active subscriptions remain at the subscribed rate until renewal.
Billing is monthly or annual depending on the option chosen. An invoice is automatically issued at each renewal.
Article 3 — Payment and Security
Payment is made exclusively by credit card (Visa, Mastercard, American Express) via Stripe (PCI DSS Level 1 certified).
ONNE stores no banking data. Card details are transmitted directly to Stripe via TLS and never pass through ONNE's servers.
Subscriptions auto-renew on the anniversary date. The Customer receives a confirmation email for each charge.
On payment failure, Stripe's retry rules apply. Persistent failures may result in suspension of paid access until resolved.
Article 4 — Right of Withdrawal
Consumers (natural persons acting non-professionally) have 14 days from the subscription date to exercise their right of withdrawal without giving reasons.
To exercise this right, email contact@onne.marketing with your name, account email and subscription date. A full refund will be processed within 14 days via the original payment method.
Note: as paid-feature access starts immediately upon subscription (by default), and if the service has been fully performed before the withdrawal period expires, the right of withdrawal may be lost per applicable consumer law.
Article 5 — Cancellation
Customers may cancel at any time via Settings › Subscription or by emailing contact@onne.marketing.
Cancellation takes effect at the end of the current billing period. No pro-rata refund is issued for the remaining period (except where legally required). At expiry, the account reverts to the CLARTÉ free plan. Existing data is retained for 90 additional days.
ONNE may cancel a subscription for serious ToU or ToS violations after 48-hour notice, with no refund for the remaining period.
Article 6 — Service Level
ONNE targets 99% monthly availability for core Platform features (authentication, existing strategy access, dashboard), excluding scheduled maintenance.
AI-dependent features (OpenAI, SerpAPI) may be temporarily unavailable due to third-party outages, without attributing fault to ONNE.
For ONNE-attributable outages exceeding 24 consecutive hours, Customers may request a credit equal to 1/30th of the monthly subscription per day beyond the threshold. Requests must be emailed to contact@onne.marketing within 30 days of the incident.
Article 7 — Warranties and Liability
ONNE warrants that the Platform matches the features described at subscription time. ONNE cannot guarantee the suitability of AI-generated recommendations for the Customer's specific objectives or any resulting commercial outcomes.
ONNE's liability for direct proven damages is capped at amounts paid by the Customer in the 12 months preceding the event. ONNE is not liable for indirect damages (lost revenue, lost customers, reputational harm).
Article 8 — Mediation and Disputes
Disputes should first be addressed to contact@onne.marketing (10-business-day response commitment). Failing amicable resolution within 60 days, consumers may use free accredited consumer mediation. EU online dispute resolution: ec.europa.eu/consumers/odr. Unresolved disputes are subject to French courts.